Canada: Mobile Billing & Mobile Messaging
|Premium MT SMS|
|Premium MO SMS|
|Direct Operator Billing|
|Number Lookup (HLR)|
|Virtual SIM / Long Code|
|IVR Billing (Premium Phone)|
We provide a wide range of robust mobile services around the world. You can find more about what we offer in Canada below. We are continually improving our services and you should contact us so that we can advise you about the most appropriate solutions available in Canada.
Premium MT SMS - Canada
Premium "mobile terminated" SMS messaging is available in Canada. This is a profitable way to generate revenue by sending a message to the consumer's mobile handset. We can advise you on all your options for billing in Canada.
Premium MO SMS
Premium "mobile originated" SMS messaging is available in Canada. This is a profitable way to generate revenue by receiving a message from the consumer's mobile handset. We can advise you on all your options for billing in Canada.
Direct Operator Billing
We are excited to bring Direct Operator Billing in Canada. This allows you to bill consumers without using SMS. The charge will be taken off their phone bill and does not require the sending or receiving of text messages.
We offer Long Codes and or Virtual SIMs in Canada, which is more international than Short Codes. This allows you to receive messages from consumers around the world from a Canada-based telephone number. You cannot use a Virtual SIM to bill consumers. Premium services require a Short Code.
txtNation allows you to build a fully customised mobile billing service. If you require a mobile billing solution without the need for development, try our ready-made JunglePay widget, which you can create in just minutes.
Wherever you operate mobile services, you must obey local telecommunication regulations. We can advise you on any aspect of your mobile campaign or billing service. Regulators publish guidelines that must be fully understood before you can use our platform. Operating a mobile service in one country may be very different to running one elsewhere.
This page contains some basic compliance information that may be of use to anyone wishing to run a service in Canada. However, you should always consult with your account manager or our support team before you launch to obtain more comprehensive guidance.
This is to protect us, your company, and all the consumers in Canada, where they expect a high quality service. Let us support you to get this right.
The national regulator for premium mobile telecommunications in Canada is Canada Wireless Telecommunications Association (CWTA). They have a code of conduct which governs what you can and cannot do with mobile services in that region. If you have any questions about these requirements, you can contact us at any time for further advice.
Opting in to your service
Consumers must demonstrate that they wish to use your service and that they give permission to be charged as appropriate. There are various ways in which consumers can "opt in" to a service, which varies country to country. You should ensure you understand the opt-in requirements for Canada before you launch. Currently, the options include:
- WORAR (Requiring a Reply)
- Multi-billing - Are you able to send multiple MOs?
Taking care of your customers
Your customers expect a high-quality service, as demanded by the regulator in Canada. We are committed to helping you deliver a clear, compliant campaign. We can provide support to your customers for a very competitive monthly fee under one of our industry-leading support packages.
What you can send to customers varies across the world. In Canada, the regulator permits only certain types of content. These include:
- Virtual Gambling (Virtual credit)
- Mobile Content
- Info Messages
- Lottery (Real money)
- Physical Goods
As well as limits on the types of content you can facilitate in Canada, there are limits on how much and in which ways you can bill your customers. You should always consult your account manager or our support team before you launch. The following limits are placed on services in Canada:
- Maximum Transactional Value: Bill a maximum of 4 times the tariff, e.g. you could bill a user $40.00 via 4 x $10.00 messages
- Subscriptions Limit: $5.00 per week, $40 for monthly subscriptions.
- Daily Billing Limit: No limit.
- Monthly Billing Limit: