France: Mobile Billing & Mobile Messaging
|Premium MT SMS|
|Premium MO SMS|
|Direct Operator Billing|
|Number Lookup (HLR)|
|Virtual SIM / Long Code|
|IVR Billing (Premium Phone)|
We provide a wide range of robust mobile services around the world. You can find more about what we offer in France below. We are continually improving our services and you should contact us so that we can advise you about the most appropriate solutions available in France.
Premium MT SMS - France
Premium "mobile terminated" SMS messaging is available in France. This is a profitable way to generate revenue by sending a message to the consumer's mobile handset. We can advise you on all your options for billing in France.
Direct Operator Billing
We are excited to bring Direct Operator Billing in France. This allows you to bill consumers without using SMS. The charge will be taken off their phone bill and does not require the sending or receiving of text messages.
Number Lookup (HLR)
Enhance your txtNation service in this region by using our Number Lookup service, which is available in France and many other countries. Our Number Lookup service allows you to find out the network operator and other details about the consumer's mobile phone. This can be helpful in tailoring your txtNation service to consumers in France.
txtNation allows you to build a fully customised mobile billing service. If you require a mobile billing solution without the need for development, try our ready-made JunglePay widget, which you can create in just minutes.
Wherever you operate mobile services, you must obey local telecommunication regulations. We can advise you on any aspect of your mobile campaign or billing service. Regulators publish guidelines that must be fully understood before you can use our platform. Operating a mobile service in one country may be very different to running one elsewhere.
This page contains some basic compliance information that may be of use to anyone wishing to run a service in France. However, you should always consult with your account manager or our support team before you launch to obtain more comprehensive guidance.
This is to protect us, your company, and all the consumers in France, where they expect a high quality service. Let us support you to get this right.
The national regulator for premium mobile telecommunications in France is AFMM (French Association for Mobile Multimedia). They have a code of conduct which governs what you can and cannot do with mobile services in that region. If you have any questions about these requirements, you can contact us at any time for further advice.
Opting in to your service
Consumers must demonstrate that they wish to use your service and that they give permission to be charged as appropriate. There are various ways in which consumers can "opt in" to a service, which varies country to country. You should ensure you understand the opt-in requirements for France before you launch. Currently, the options include:
- Web (PIN) Opt-in
- WORAR (Requiring a Reply)
- Single MO Shortcode Opt-in
- In-app Billing
Taking care of your customers
Your customers expect a high-quality service, as demanded by the regulator in France. We are committed to helping you deliver a clear, compliant campaign. We can provide support to your customers for a very competitive monthly fee under one of our industry-leading support packages.
What you can send to customers varies across the world. In France, the regulator permits only certain types of content. These include:
- Virtual Gambling (Virtual credit)
- Mobile Content
- Info Messages
- Lottery (Real money)
As well as limits on the types of content you can facilitate in France, there are limits on how much and in which ways you can bill your customers. You should always consult your account manager or our support team before you launch. The following limits are placed on services in France:
- Maximum Transactional Value: €4.50
- Subscriptions Limit: Under €12 for 31 days
- Daily Billing Limit: €50 per user
- Weekly Billing Limit: Mobile payment & ISP billing €5
- Monthly Billing Limit: Mobile payment €10, ISP billing €30